FAQs

Frequently Asked Questions (FAQs)

  1. What payment methods do you accept? We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also offer payments through PayPal and other secure online payment gateways.

  2. What is your shipping policy? We offer various shipping options, and the shipping cost and delivery time will depend on your location and the chosen shipping method. You can find more details on our Shipping & Delivery page.

  3. Do you offer international shipping? Yes, we ship internationally to most countries. However, please note that international shipping may incur additional fees, taxes, or customs duties. For more information, please check our Shipping & Delivery page.

  4. What is your return and exchange policy? We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of receipt for a full refund or exchange. For detailed instructions, please visit our Returns & Exchanges page.

  5. How can I track my order? Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier's website.

  6. What should I do if my package arrives damaged or with missing items? If your package arrives damaged or has missing items, please contact our customer support team immediately. We will assist you in resolving the issue as quickly as possible.

  7. Do you offer gift wrapping services? Yes, we offer gift wrapping for select items. During the checkout process, you will have the option to add gift wrapping to your order.

  8. Are your products covered by a warranty? We stand behind the quality of our products. If you encounter any issues with your purchase, please refer to the product warranty information provided on the product page or contact our customer support team for assistance.

  9. Can I cancel or modify my order after it has been placed? We process orders quickly, but if you need to cancel or modify your order, please reach out to our customer support team as soon as possible. We will do our best to accommodate your request.

  10. How can I contact your customer support? You can reach our customer support team through the "Contact Us" page on our website or by sending an email to one.click.sticker.co@gmail.com. We strive to respond to all inquiries within 24 hours.